Solved
Must refresh screen every time to move to another screen
This week every time I choose an option that would normally take me to another screen, it doesn't and I am having to refresh to actually move to another screen.
JamesAndrewMAnswer
Nov 11, 2022 10:17 PM UTC
Hello there, @MissK1.
I'd recommend checking your browser. You can open a private window. This way, it can help clear some browser-related concerns.
Here's how to access incognito mode in some of the most commonly used web browsers:
- For Chrome, press Ctrl + Shift + N.
- For Internet Explorer or Firefox, press Ctrl + Shift + P.
- For Safari, hold down Command + Shift + N.
- Mozilla Firefox: Ctrl + Shift + P
If the process goes well in the private browser, we can clear the cache and cookies. You can also try different supported browsers available on your computer or device.
You can visit this article if you need articles that can help you on doing other tasks in QBO: QuickBooks Community help website.
Feel free to reach us back if you need further help with QuickBooks-related concerns. Have a good one!