Thank you for bringing this to our attention, contact-thestory.
Numerous users have reported they're unable to see the alert message or Void forms button. This unusual behavior has already been reported to our engineers. They're all hands on deck working to get this feature functioning back to normal so affected users can process a correction for 1099s.
We advise all impacted customers to contact our Payroll Support Team. Our specialists will add your name to receive email correspondence. This is to ensure you're in the loop on the progress of the investigation.
Here's how to get the contact details:
- In your QBO company, head to the Help icon in the upper right to display the support window.
- In the Assistant tab, enter a brief description of your concern in the Type something bar.
- Click the Get help from a human link to see more options.
- In the How would you like to connect with us? section, choose Chat for real-time support and Callback to speak with an agent.
This reference provides detailed information on the best time to reach out to our support team: Contact Payroll.
Take a look at this article to learn more about the process of fixing and resubmitting 1099-NEC or 1099-MISC forms rejected by the IRS: Fix rejected 1099 forms.
I've assembled some resources that discuss in detail how to handle missing contractors, and fix incorrect amounts in the tax form, as well as answers to commonly asked questions about the 1099 form:
- Get answers to your 1099 questions
- File your state 1099 forms
- Troubleshoot missing contractors or wrong amounts on 1099s
I appreciate your patience while we're working through this. Know that you can always visit the Community if you have other QuickBooks concerns or questions about amending your 1099s. I'm always available to lend a helping hand, @contact-thestory
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