My employees paycheque list is empty.

Thank you for notifying us, marlenelalonde. It appears that the issue of the employee paycheck list being empty in QuickBooks Online Payroll. Let me share possible solutions to the error you encountered.

Before that, have you received any error messages on your screen while accessing your paychecks? This way, I can identify what potential remedies we can apply to resolve this case.

The issue of the employee paystub list being empty in QBO Payroll seems to be caused by an obsolete cache in the user's browser. The recommended solution is to use an incognito/private window to access QBO and verify if the issue persists. Sometimes, accumulated cache in the browser can disrupt the company data.

Here are the shortcut keys:

• Google Chrome: press Ctrl + Shift + N
• Microsoft Edge: press Ctrl + Shift + N
• Firefox: press: Shift + CTRL + P

If this option works, close the private window and return to your regular browser. Afterward, clear its cache to remove any stored junk files. Alternatively, you can try using other supported web browsers to further troubleshoot the issue.

Additionally, you can utilize this compilation of payroll reports to access valuable insights for your business. For more helpful tips when dealing with your payroll transactions in the future, you can explore a topic from this link: Run Payroll Reports. 

I’m always ready to assist you with other questions or concerns about managing your paychecks. Tag me in your reply, and I'll get back here as soon as possible to help you again. Take care always.