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Kim QED
May 2, 2024
Question

My NH UI Tax Rate is 0% with an AC rate of 0.1% but I get an error message when I enter the UI rate

  • May 2, 2024
  • 8 replies
  • 0 views
Original commenter did not share additional details

8 replies

Candice C
Candice C
May 2, 2024

Hey, @Kim QED. 

 

Welcome to the Community! 

 

To clarify, what error message are you receiving? Also, did you use the steps below to update the tax rate: 

 

  1. Go to Settings ⚙, then select Payroll settings.
  2. Next to the state you want to update, press Edit ✎.
  3. In the State Unemployment Insurance (SUI) Setup section, tap Change or add new rate.
  4. Enter your new rate and its effective date.

 

In the meantime, you can review this guide for more details about updating a tax rate in QBO. 

 

I'll be just around corner when you're ready with that additional information! 

amycor
June 30, 2024

Quick books will not allow me to enter the current UI tax rate of 0%.   NH is now all 0% and QBs has set a low threshold of .1%  and will not allow me to enter the correct amount of "0" 

 

 

RogelioL
June 30, 2024

Thank you for posting your concern here in the Community about being unable to enter the current UI tax rate, @amycor.

 

If you have followed the steps provided by my colleague and still can't add the current tax rate, I suggest contacting our QuickBooks Payroll Support Team for further help. They can assist in editing the SUI rate on your behalf in a secure environment.

 

Here's how:

  1. Click the Help tab in the upper-right corner.
  2. Go to the Assistant tab.
  3. Click Get help from a human.
  4. Choose Chat with us or Have us call you.

 

If you need prompt assistance, you can reach them directly through their contact number: Contact Payroll Support.

 

Before approaching them, please be aware that you might need to submit a copy of your payroll tax notice. With this, I recommend preparing it beforehand.

 

Moreover, you can check out this article to learn how to manage your payroll accounting settings: Change your accounting preferences in QuickBooks Online Payroll.

 

Let me know if you have further tax queries or need assistance with QuickBooks-related concerns. Keep safe.

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