Hi there, efay90.
I want to make sure you're able to save the print alignment settings. You need to fine-tune the check alignment and finish the setup. That way, the changes will be saved.
Here are the steps you can follow.
- Click + New, then select Print checks.
- Select Print setup.
- Click No, continue setup, then select No, continue setup again. This opens up the Check in an alignment window where you can adjust the margins to correct the alignment:
- From the check image window, drag the grid so the numbers are in the same place they appear on your sample print. QuickBooks will automatically adjust the alignment.
- The numbers on the vertical and horizontal fields are adjustable and tell QuickBooks exactly where to print the check amount.
- After adjusting the grid, select View preview and print sample, then select Print.
- Follow the on-screen steps to finish printing your sample check
- Check the alignment of your sample against a blank check.
- Repeat the grid alignment process and print as many times as you need until your check is aligned correctly, then Finish Setup.
If still won't save the changes, you may need to use other supported browsers and print checks from there. Check out this article and find out what computer and browser you need: System requirements for QuickBooks Online, Accountant, Payroll, and QuickBooks Self-Employed.
You can also browse this article to help you configure the print settings: Learn how to set up your print settings so you can print checks in QuickBooks Online. It also provides detailed steps in adjusting the scale.
Stay in touch with me if there's anything else you need by commenting below. I'll stay around whenever you have follow-up questions.
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