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Jon Hunt
Feb 10, 2019 2:51 PM UTC
Solved

My revenue isn't showing in profit and loss

I only have one revenue item for 2018 and it is a commission check. I created and invoice and received the income and the invoice is marked as paid. When I run the Profit and Loss statement for 2018 there is no revenue showing. The help line was absolutely no help. I have no idea what I have done wrong. Working in QuickBooks 2016 for Mac.

Answer
Feb 12, 2019 1:30 AM UTC

The point is the income isn't showing up in the P&L.

 

I understand the difference between cash and accrual, but I don't know how you see that noted on a transaction.


Welcome back to the Community, @Jon Hunt,

 

Allow me to step in an add a few more information to help you with the missing transaction on your Profit and Loss report.

 

You can check the item on your sales receipt or invoices to verify whether the correct income account is selected. Here's how:

  1. Go to Lists.
  2. Select Items.
  3. Double-click the item name.
  4. Verify if the Income Account is correct.

That should allow the transaction to reflect on your report. If this doesn't rectify the issue, adding some screenshots on this thread is helpful for us to narrow things down.

 

Please let me know how this goes. I want to ensure everything gets resolved on your end. Have a good day!

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26 replies

JessT
JessT
Feb 10, 2019 4:58 PM UTC

Hi Jon Hunt,

 

You've come to the right place to get help with your report.

 

This could be caused a damaged data components that are responsible reflecting data in all sections in QuickBooks. We can run the verify and rebuild tools to check the integrity of your company file and to fix those components. Please refer to this article: Resolve Data Damage on Your Company File.

 

Please let us know if you need anything else.

Jon HuntAuthor
Feb 10, 2019 8:38 PM UTC

I did the rebuild and verify and no problems were found, but it did not resolve the problem.

    Malcolm Ziman
    Feb 10, 2019 9:20 PM UTC

    It maybe that the date of the payment is 2019 and it is a cash basis report

    Jon HuntAuthor
    Feb 10, 2019 9:57 PM UTC

    No, both the invoice and payment are dated 2018...Not sure how to see if it is a cash basis report. I only use QB once a year to record all transactions...there aren't many...and I've never had a problem with the P&L.

      IntuitBrooks
      Feb 11, 2019 3:15 AM UTC

      Is the P&L report set to the correct date range? Are you pulling 2019 transactions instead of 2018?

      Anonymous
      Feb 13, 2019 5:23 PM UTC

      Hi there, @Jon Hunt,

       

      I'm glad you're able to get those missing transactions on your Profit and Loss statement. It's my pleasure to help you get back on track.

       

      If you ever need help with QuickBooks, please don’t hesitate to reach back out to me online here in the Community. I'll be more than happy to work with you again. Have a great day!

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