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mcdonr01
May 16, 2020
Solved

My tab key is not working in quickbooks

  • May 16, 2020
  • 2 replies
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My tab key stopped working in quickbooks today.

    Best answer by Korbin

    That didn't help

     


    I am an Enterprise-hosted with Right Networks user and had the same issue. I just fixed it by right clicking the windows icon bottom left in Right Networks and selecting sign out which fully signs out and disconnects. This is the only way I have found to fix without going through a rebuild.

    2 replies

    AlexV
    AlexV
    May 16, 2020

    Good day, mcdonr01.

     

    I have some steps we need to perform so we can fix it.

     

    We have to make sure that your QuickBooks is updated. Please refer to this guide on how to update it: Update QuickBooks Desktop to the latest release.

     

    Also, let's repair your QuickBooks Desktop so we can have the tab key working again. You can follow detailed these steps in this article: Repair your QuickBooks Desktop for Windows.

     

    Reply below if you have other concerns. Have a great day!

    M
    mcdonr01Author
    May 20, 2020

    These did not work.

    Rubielyn_J
    Rubielyn_J
    May 20, 2020

    Hello there, @mcdonr01.

     

    I'll help fix your tab key in QuickBooks Desktop (QBDT) by running the repair tool for QBDT Windows. This tool can help fix common errors right away. But before anything else, let's ensure to make a backup copy of your company file. Once done, restart your computer and begin the repair.

     

    Here's how:

    1. Open the Windows Start menu, then choose Control Panel.
    2. Select Programs and Features then Uninstall a Program.
    3. Choose QuickBooks from the list of programs, then click Uninstall/Change.
    4. Select the Continue button or Next.
    5. Click on Repair, then select Next.
    6. Once it's done, click Finish.

    To have the most recent fixes and security update of your QuickBooks, you may refer to this article: How to Update QuickBooks Desktop.

     

    Please click the Reply button if you have anything else in mind. I'd be glad to help you. Have a great day!

    P
    PVSI
    May 7, 2021

    I am having the same problem. My tab key works sometimes, and then sometimes I have to open and close the program to get the tab key to function. I have rebuilt quickbooks. I have bought a new computer and upgraded to quickbooks desktop 2021 and still the same result!

      C
      Catherine_B
      May 7, 2021

      Hello PVSI, 

       

      I do appreciate your time in doing the process of getting the shortcuts and features of QuickBooks to work. Have you tried performing the steps Korbin shared? You'll want to do so, but first, create a backup of your company file. 

       

      If the same thing happens, I'd suggest reaching out to our Phone Support Team to help you check your company file and do advanced troubleshooting steps to permanently get the tab key work. 

       

      Always know that the Community is ready to help you with your questions. Just post again or leave a reply and we'll be here to assist. Take care!

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