Need Permission from System Admin - can't access bank registers - can't reconile bank accounts....
I have many bank accounts in my QuickBooks Enterprise system. I have used this system since 2011 and love it. Several years ago I began to have problems if I added a new bank account. I could add the new bank account but the register would not open and the reconcile would not open. I get a Warning that says:
"Before you can access this account, QB needs to verify that you have the correct permissions. You need to log out and then log in with the user name and password assigned by your System Administrator." Keep in mind the old bank accounts still function that would created before this problem began. Also, if I create a new company and add a bank account it works fine. So, this problem is only occurring in this one company file which is many years old. I am the only user and it is not password protected. I am a small boutique operation so I have found ways around to manage these small added bank accounts. I need to get this error fixed.
When the problem first occurred about 5 years or more ago I attempted to get help from Intuit to no avail.
I desire to find the solution to this problem.
Here is some more background information:
* If I setup a new Company and add bank accounts the problem does not exist;
* When I do a Backup I get a warning that a data problem prevents QB from continuing. The Solution is to Rebuild the data now but any errors in the data file will not be fixed. I do the Rebuild and save a backup.;
* I accessed the QBWin.log. I can see the long list of the new bank accounts added the past years that do not permit access to the register or reconcile. Each one is listed as follows:
"prefuser.c (24512): CHECKPOINT: 1780: Sat Oct 22 21:50:27 Permissions: "Bank Registers: Citizens Checking Account" does not have an associated entitlement.
Then after all the impacted bank accounts are noted the following line exists:
"PermissionsManager.cpp (4049): CHECKPOINT: 1780: Sat Oct 22 21:50:27 Permissions: "Bank Registers" does not have an associated entitlement."
* I am the only user of this qb system.
* I know the version is old (v12.0) but this system is fine for my operation.
* my other challenge to the above is I am on Windows Operating System 8.1 which will no longer be serviced come January 2023. So, I am trying to figure out how to continue using my beloved QB Enterprise 12.0 desktop version on a new computer that would have Windows Operating System 11. Advise on this issue also appreciated.
Thank you in advance for your help to the above.
Lana
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