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E
eliz4667
February 13, 2023
Question

Need to talk to representative

  • February 13, 2023
  • 2 replies
  • 0 views
can i speak to a representative

2 replies

R
RoseJillB
February 13, 2023

Thank you for posting here, eliz.

 

Let me ensure you will be routed to the appropriate support in QuickBooks Online (QBO).

 

Beforehand, do you have any specific concerns with QuickBooks? You can surely post them here in the Community forum to get an answer and I’ll be delighted to address them accordingly.

 

Moreover, if you still want to connect with our phone support there are various ways to connect with them. First, you can do that within your company file. Here’s how:

 

  1. Sign in to your QuickBooks Online account.
  2. Click the Help button.
  3. In the QuickBooks Assistance chat box, select Talk to a human and choose I still need a human.
  4. Select Contact Us.

 

Otherwise, you can refer to this article to get their contact information and support hours. You can scroll down to the bottom to get their contact number: QuickBooks Online Support.

 

Feel free to add a reply to notify me if you have more questions about QuickBooks. I’m just a few clicks away. Have a good one!

W
wlambert1953
June 8, 2023

The charges that occurred on January 4, 2023 $710.13 and charges that occurred on April 14, 2023!

I want to talk to a person not a computer!

W
wlambert1953
June 8, 2023

Call my phone [Removed] between 10 am and 3 pm Friday, June 8, 2023!!

JoesemM
JoesemM
June 9, 2023

It's nice to see you here in the Community, @wlambert1953. I'll route you to the right support that can help check the charges you get in QuickBooks.

 

The safest and most secure way to interact with a live support agent is by going through the Help menu. This channel ensures you're able to connect to our specialists promptly.  

 

For the security of your account, I can't display your details here on the Community forum.  I recommend reaching out to our Support Team for further assistance. A live agent can access your account securely and be able to discuss the charge. 

 

Please note, that we remove your phone number since Community is a public space, and everyone can see your contact details. To reach them, follow the steps below:

 

  1. Log in to your QuickBooks Online company.
  2. Click the Help button(?).
  3. Select either tab to get started:
  • Assistant: Get quick, personalized answers. Select a suggested option, or type a question or topic you need help with. If you decide you need further help, you can still Talk to a human.
  • Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with us:
    • Start a chat with a support expert.
    • Get a callback from the next available expert.

 

To ensure they assist you on time, please check their support hours: QuickBooks Online Support.

 

Let me also share this article to get more details about Intuit charges to your credit card or bank account: Understand Intuit charges on your credit card or bank statement.

 

Please feel welcome to reach out to me with any other questions or concerns you may have with the charges. Looking forward to helping you out in the Community space.

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