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February 13, 2024
Question

New Company File in Desktop

  • February 13, 2024
  • 3 replies
  • 0 views

Hello, 

 

When I go to open a new company file in QB's desktop, after logging into my online account, the first page asks for the company information.  One of the requirements is an email address.  However, it won't let me put anything in that field.  As such, I cannot move forward with the creation of the company file.  

 

Has anyone experienced this?  Do you know how to get around it?  I need to create this file and I can't get past the first page.  I've filled in all of the fields except the email field and it will not let me select "create company".  

 

Please let me know your thoughts. 

3 replies

February 13, 2024

Which QB Desktop year version?

Can you access CAMPS as the Primary Contact and find your license code there?

https://camps.intuit.com

 

July 6, 2024

I'm using Quick Books Pro 2016

I've made a new Company plus did not enter my email address but it won't let me begin entering my data

July 6, 2024

@IH10 

Can you open the sample file, register some new data and save the file?

February 13, 2024

Hey there, Awolff78. I completely understand that creating a new company file can be time-consuming. No worries, I'm here to help you out with any issues you may be facing and make the process as smooth as possible!

 

Creating a company file with Intuit is an easy and straightforward process, but it's important to follow the proper steps to ensure a successful setup. When the Admin email address field is greyed out, you may be logged in as a regular user. To ensure you'll get to proceed, make sure to access QuickBooks as the Primary Admin.

 

After confirming, fill out all the required fields marked with an asterisk, and then click the Create Company button to get started. Kindly ensure that this step is completed before proceeding to create a new company.

 

The in-product guide takes you through the setup step-by-step. Here's how:

  1. Open QuickBooks Desktop.
  2. In the No Company Open window, select Create a new company.
  3. At this point, you have two setup options:
  4. Select Express Start or Start Setup if you want to get started right away. You only need to enter your business name, industry, and business type and select Create Company File to create your company. You can enter this info later on.
  5. Select Detailed Start if you want to do a complete setup so all of your info is in from the start.
  6. Follow the onscreen steps to finish the setup. Note: If you have an existing company file in QuickBooks, give your new one a unique name. This prevents QuickBooks from accidentally overwriting your data.
  7. Select Start Working.
     

Also, we need to select the Sign-in later option so you can enter your email manually since the field is currently disabled.

 

Rest assured that by following these easy-to-follow steps, you will have your company files up and running in no time.

 

In addition, you may refer to this article: Use your Intuit account to manage or invite users in QuickBooks Desktop.

 

Please keep me updated on the progress of the steps so that I can ensure you receive the necessary assistance. Have a great day!

November 12, 2024

Did you ever get any answer to this?  I’m asking because I have the same problem. 
Thank you!  

November 12, 2024

@ConKeen 

Which QB Desktop year version?

Can you access CAMPS as the Primary Contact and find your license code there?

https://camps.intuit.com