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April 23, 2025
Question

New Connection Request

  • April 23, 2025
  • 1 reply
  • 0 views

I received an email from a client for a new connection request. When I click on the 'accept' button, it takes me to quickbooks and the page says "intuit "We're sorry, we can't find the page you requested. You may have incorrectly typed the address (URL) or clicked on an outdated link." What do I do? I have a Soloprenuer account. 

 

The email also says:

QuickBooks Business Network
Once you're connected, Visit Hendricks County will receive your invoices directly in their QuickBooks as a payable bill.

 

Do I have to subscribe/sign up for QuickBooks Business Network?

1 reply

April 23, 2025

I’ll guide you through accepting the new connection request from your client and provide effective troubleshooting to resolve the error swiftly, Everydayresearch.

 

As a QuickBooks Solopreneur user, you can accept connection requests and get paid with no fees through the QuickBooks Business Network. There is no need to separately subscribe or sign up for this network if you already have a QuickBooks Solopreneur account, as your existing subscription includes full access to these features.

 

Sometimes, accumulated cached files in your browser can cause unexpected issues when accessing links. To help isolate and resolve any web-related problems, I recommend copying and pasting the link into an incognito or private browsing window.

 

Here are shortcut keys to open incognito mode in popular browsers:

 

  • Mozilla Firefox: CTRL + Shift + P
  • Microsoft Edge: CTRL + Shift + N
  • Google Chrome: CTRL + Shift + N
  • Safari: Command + Shift + N

 

If the link works in incognito mode, the next step is to clear your browser’s cache to ensure smoother performance. Alternatively, you can access the link using a different supported browser or device.

 

If the error persists, I recommend contacting our Live Support team. They have advanced tools and resources to investigate your case thoroughly and provide personalized assistance.

 

Alternatively, you can reach out to our Live Support without needing to sign in by visiting this article and scrolling down to select the option I’ve tried all of the self-help options and still can’t sign in.

 

Additionally, I’ll share this valuable article that provides a comprehensive overview of QuickBooks Solopreneur. This helps you explore and fully utilize all its features to streamline your business finances: Introduction to QuickBooks Solopreneur.

 

As always, should you have any further questions or require additional support as you continue your financial endeavors, please reach out through this channel. We are eager to assist with your accounting needs and look forward to our continued collaboration to ensure your financial success.