New Customer Data Entry Issue on Tablet

Hi there, MB Plumbing! We want to ensure that customer data entry runs as smoothly as possible. Let's run some basic troubleshooting steps to isolate the issue.

The QuickBooks app sometimes behaves oddly due to sync or latency issues. To fix this, we can clear the app's data, which can help address a variety of errors within the system. Here's what you need to do:

For iOS:

1. Go to the Help menu.
2. Choose Reset App Data.
3. Select OK.

For Android:

1. Proceed to the Home menu or tap the three dots in the right upper right corner.
2. Select the Settings tab. 
3. Choose the Refresh Data option.
4. Pick Yes.

If the problem persists, uninstall and reinstall the app to ensure the QuickBooks features are updated. 

Keep in touch if you need more assistance or if there's something else I can do for you when handling customer data entry. I'll be sure to get back to you. Take care.