new invoice / estimate system

Hello there, @willow 98.

We understand the importance of having the option to revert your invoice to the old layout. Upon checking here on our system, we have an ongoing investigation about invoices switching to the new experience. Our Engineers are aware of it and are working on a possible fix. We'd recommend contacting our Customer Care Team so they can get your details and add you to the list of affected users. This way, once an update is available, you'll receive a notification about it and proceed to troubleshoot your concern.

1. Sign in to your QuickBooks Online company.
2. Select Help (?).
3. Select either tab to get started:

• Assistant: Get quick, personalized answers. Select a suggested option, or type a question or topic you need help with. If you decide you need further help, you can still Talk to a human.
• Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with us:
  • Start a chat with a support expert.
  • Get a callback from the next available expert.

See this page for more details: QuickBooks Online Support.

Moreover, we've added these articles to help you manage invoice payments, personalize your sales forms, and ensure all data entered inside your company is accurate:

• Record invoice payments in QuickBooks Online.
• Customize invoices, estimates, and sales receipts in QuickBooks Online.
• Run reports in QuickBooks Online.
• Customize reports in QuickBooks Online.

@willow 98 , we're only a click away if you need help managing invoices inside QuickBooks. Please don't hesitate to visit the Community anytime so we can respond and provide assistance to your queries. Stay safe!