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F
Frustrated User9
April 29, 2024
Question

New Invoice Format - Not Able to Set Due Date Earlier than Invoice Date

  • April 29, 2024
  • 1 reply
  • 0 views

Hi,

 

I called and complained about this months ago when the new invoice format was being rolled out and I was hoping that it would be resolved by the time the old format was "retired", but maybe that was wishful thinking. In our business we have specific reasons for why we want the due date earlier than the invoice date on some of our contracts. The fact I can no longer format my invoices in this way, is VERY disappointing and frustrating.

 

Please let me know you are working on some sort of resolution for this issue.

1 reply

K
KimberlyS
April 29, 2024

Hello there.

 

It's indeed essential to set up the correct invoice due date to collect and track payments accordingly. However, the ability to change the Due date to be earlier than the Invoice date is currently unavailable in QuickBooks Online.

 

Therefore, I recommend sending feedback directly to our product engineers. They can weigh your ideas to be incorporated in future product updates, ensuring the product meets multiple business needs.

 

Here's how:

 

  1. Head to the Gear icon.
  2. Select Feedback.
  3. Share your product improvement ideas.
  4. Click Next to submit.

 

You can also keep track of your product suggestions through this website: Customer Feedback for QuickBooks Online.

 

On the other hand, if you want to personalize your sales forms to improve business communication, you can scan this article for guidance: Customize invoices, estimates, and sales receipts in QuickBooks Online.

 

Please inform us immediately in the Community if you have additional questions managing invoice due dates or other related concerns in QuickBooks Online. We'll be around to help.

F
Frustrated User9Author
May 2, 2024

What's so frustrating about this response is that it makes it seem as though we all didn't just have this capability with the old invoicing format. I shouldn't have to request for this feature to be added back. 

 

I'm going to follow your recommendation and will also be seriously considering a switch in software.

 

It's clear that Intuit's priorities are with building out additional "services" within QBO to extract more from your clients rather than to provide the best accounting software possible. 

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