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A
anbillings
January 22, 2025
Question

Non-Inventory Items Not Printing on Invoice

  • January 22, 2025
  • 1 reply
  • 0 views

Hi All,

 

I recently set up a new company file with advanced inventory. I am trying to print an invoice containing inventory items and non-inventory items, but for some reason, the non-inventory items are not printing. The invoice prints ONLY the inventory items.

 

What setting do I need to change to correct this? I can't seem to find anything in the print settings or the template settings.

 

Thank you,

 

Amanda

1 reply

J
JayneusCaesarR
January 22, 2025

It's great to hear that you're creating a new company file, @anbillings. I am dedicated to working with you to resolve this matter quickly.

 

I replicated the issue but found no problems. Let's go through some troubleshooting steps to address your concerns.

 

First, let's open one of the QuickBooks sample company files to print the same type of invoice. If successful, we will repair any data damage in your company file using the Rebuild tool. Here’s how to do that:

 

To Verify the Data:

 

  1. Back up your company file.
  2. Go to File and choose Utilities.
  3. Then click Verify data and press OK.

 

To Rebuild the Data:

 

  1. Navigate to File and click Utilities.
  2. Select Rebuild Data.
     

 

Additionally, if you are experiencing data issues, consider using the  QuickBooks File Doctor to repair your company file. Once this is complete, please print your preferred invoice.

 

I have articles on emailing sales forms, invoices, and statements to your customers. You can send these documents individually or in batches for greater efficiency.

 

If you have any additional questions or need further clarification about printing invoices in QuickBooks Desktop, please don’t hesitate to reach out. Our team is always here to assist you and provide the support you need.

 

 

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