Question

None of my line items are showing up when printing

Forum|Forum|2 years ago
October 3, 2023
2 replies
0 views

Ive been printing estimates, invoices and POs for 10 years from Quickbooks On-Line and all of a sudden this morning all of them aren't printing any of the line items. (See Attached). Ive test printed other pages off the web, and Excel and they print just fine so it has to be something to do with something on the QB site.

img20231003_12164285.pdf

QuickBooks Online

MariaSoledadG

Thanks for the screenshot. I'll guide you on how you can fix your printing issues, Ajonhson.

This usually happens when the Adobe Acrobat/Reader application cannot read the file or the Adobe browser plug-in is damaged or disabled. You'll want to update Adobe to the latest version.

However, if it hasn't fixed the problem, you can repair your Adobe installation. To do so, follow the steps outlined below:

Close Acrobat/Reader and all open web browser windows.
Go to the Start button at the bottom left of your screen.
Type Control Panel, then press Enter.
Select Programs and Features.
Choose Acrobat or Adobe Reader, then Uninstall/Change.
In the Setup dialog box, press Next.
After that Repair, then Next.
Click Install.
When the process is complete, Hit Finish.
Restart your computer. Log back into QuickBooks Online, then try to print.

You can also check out this article for more information and solutions on how you can fix Adobe Reader. I've got this article for future reference: How To Update, Repair, Or Re-Install Adobe Reader/Acrobat.

In connection with this, these are some of the general troubleshooting steps that you can perform when you're experiencing printing issues. Go through this article for more details: Fix QuickBooks Online Printing Issues On Browsers For Windows.

Let me know if you have any other issues or concerns when printing invoices. The Community is always right here to help you anytime. Have a nice day ahead!