on QBO when I create an invoice, I cant seem to be able to change the shipping address without going into customer contancts. QB Desktop would allow me to temporarily change it, and ask me if I would like to update permanently. Please help.

I appreciate you sharing your thoughts and feedback about changing the shipping address to a customer in QBO, @bkmelton 
 

I understand your concerns and see that this has a significant impact on your workflow and efficiency. However, this option is unavailable in QBO.

Please consider sending your experience to your product developer and share your suggestions with them. By sharing your specific issues and suggestions, you can help the development team understand the impact of the changes and provide insights for potential improvements. 

1. Go to the Gear icon.
2. Select Feedback under Profile.
3. Enter your suggestion. Then, click Next.

Let me share some resources that you can browse and use as a reference in managing and navigating your QuickBooks account:

• Video Tutorials for QuickBooks Online
• Small Business Webinars and Trainings 
   

Also, if you have questions about managing customer information,  please add a reply below. I'd be happy to assist you further.