Open Previous Company

Hello there, @slc813.

Currently, there is an ongoing investigation about the Open Previous Company button that crashes QuickBooks. Rest assured that our Engineering Team is dedicated to work for them to implement a solution that will fix this issue. 

Please know that this is a top priority for us. And it will continue to be so until fully resolved.

As of the moment, we can't tell when this issue will be resolved. Thus, I encourage you to contact our Phone support team. They can add you to our notification list, and you'll receive an email notification once an update is available. 

Here’s how:

1. Sign-in to your QuickBooks Online company.
2. Click Help (?)
3. Type in your concern.
4. Select Contact Us to connect with a live support agent.
5. Choose the Start a chat option.

Additionally, I recommend backing up your company file regularly to safeguard your data.

Don't hesitate to post again here if you have any other concerns about QuickBooks Online about QuickBooks features. I'm just around the corner ready to lend a hand. Have a good one and keep safe.