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David Meyer
July 6, 2020
Question

OSX compatibility

  • July 6, 2020
  • 2 replies
  • 0 views

I am currently using QB2016 (Desktop) for Mac, running with macOS Mojave (10.14.6). I am considering upgrading to macOS Catalina. Will QB 2016 continue to work in the upgraded OS?

    2 replies

    Rejeil_O
    Rejeil_O
    July 6, 2020

    Welcome to Community @David Meyer.

     

    Let me help you and give you ideas about the system requirements in QuickBooks Desktop for Mac. Currently, the supported operating system (OS) in this version of QuickBooks is Mac OS Mojave the one you use and Mac Os X v.10 10 (Yosemite). However, the Mac OS Catalina is not compatible with your QuickBooks Desktop for Mac application since it might cause data file corruption and data loss.

     

    In case you'll want to manually update your QuickBooks Desktop for Mac. You can follow these steps provided below. Here's how:

     

    Uninstall your QuickBooks Desktop for Mac application

     

    1. Close the QuickBooks application.
    2. Go to the Finder menu, choose Go Applications.
    3. Drag the QuickBooks icon to the Uninstall or Trash button.
    4. Reinstall the latest version of it.

     

    Reinstall your latest version

     

    1. Go to this link QuickBooks Product Updates.
    2. Select your county, product, and the QuickBooks version by clicking the dropdown arrow in the field.
    3. Click Search.
    4. Hit the Download button.
    5. Double-click the downloaded .dmg file.
    6. Drag the QuickBooks Desktop icon to the Application folder to install.

     

    Once done installing the application, you can now restore your company file in the latest version of your QuickBooks Desktop for Mac.

     

    Please know that I'll be around here in the Community in case you'll need further assistance. Take care and have a great day!

      D
      David MeyerAuthor
      July 7, 2020

      Thank you for your very helpful response. If I choose to "update" as you have directed, does that mean that I will be downloading an updated version of QB2016 (I have Version17.2.32R33), or will I be directed to download and purchase QB2020?

      Rubielyn_J
      Rubielyn_J
      July 7, 2020

      Thank you for getting back in here, @David Meyer.

       

      Let me add some insights about updating QuickBooks Desktop for Mac. Updating means keeping your software up-to-date, so you always have the latest features.

       

      My colleague provided the steps for updating your software. This way, you have a guide on how to uninstall and reinstall the application. 

       

      Also, QuickBooks Desktop for Mac  2016 isn't compatible to Catalina Mac OS.

       

      I've attached this article that can guide you more about updating your software: Update QuickBooks Desktop for Mac.

       

      Click the Reply button if you have further queries. I'll be around to help. Have a pleasant day.

      C
      cj85
      October 2, 2024

      Unfotunately I can't find my original Quickbooks 2016 disc anywhere download a new version and have lost all my date starting with 2003. Everything is gone!!! The Quickbooks version has disappeared along with all the data. Any suggestions? It means inputting every from paper backup

       

      E
      Edge4417
      October 2, 2024

      So sorry to hear about this.  I do not know of a solution.  We have become far too dependent upon technology and your tragic story is a prime example.  Here's another one.  This past weekend, my wife and I were visiting the Southeast that was devastated by the Hurricane and floods.  We did not know our way around the town, so we relied on our cell phones & GPS to give us directions.  The only problem was that our cell phones did NOT work!  So we were basically blind since we did not have any paper "maps" with us.  Lesson learned!

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