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K
Kim Hammer
February 23, 2024
Question

oversized logo in the body of invoice email

  • February 23, 2024
  • 1 reply
  • 0 views

Does anyone else have issues with massively oversized logo in the body of their invoice e-mail. I saw a solution in August that recommended to revert back to the old invoice template but this option is no longer available.  It looks terrible.  I am able to remove logo from my invoice form so it won't be in the body of the e-mail but this seems like unsatisfactory solution.

 

Kim

1 reply

J
JuliaMikkaelaQ
February 23, 2024

I recognize the significance of changing the sizes of your company logo in the invoices you sent through emails, Kim. I'll be here to share some insights about this matter.

 

In the new invoice experience, the logo is defaulted to a large size, and the option to change it to other sizes is currently unavailable. Also, you're correct about being unable to revert to the old layout as it's also part of the new invoice rollout. 

 

In the meantime, you may consider adjusting the image or cropping it to a desirable size outside QuickBooks, and then adding it back to your invoice template. You may refer to the image below for comparison:

 

 

See this article for more information about the new invoice experience in QBO: See what’s new with estimates and invoices in QuickBooks Online.

 

Furthermore, if you need assistance managing invoice payments in QuickBooks Online, you can check out the article: Record invoice payments in QuickBooks Online.

 

Be reassured that we remain at your service whenever you require guidance or face challenges while handling your invoices using QuickBooks. Our commitment to supporting you extends beyond this message, ensuring your safety and success throughout your endeavors.

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