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olena_s
September 7, 2023
Question

Paying invoice with liability register balance

  • September 7, 2023
  • 1 reply
  • 0 views

Hello Everyone!

Looking for help with paying an invoice that we issued to a customer that we owe money to. We have a liability register created for that customer. There is a hefty balance that our company owes to the customer. I was hoping to lower that balance by paying off the invoice we issued to the customer using that balance.

 

Thank you!

1 reply

MorganB
MorganB
September 7, 2023

Hi there, olena_s, and welcome to the Community.

 

I'd be glad to provide some info regarding using credit to apply to an invoice in your QuickBooks Online account.

 

1. Click the + New button.
2. Select Receive payment.
3. Choose the customer, then the credit and the invoice.
4. Select another pending invoice and enter the overpayment amount in its Payment column.
5. Select Save and new or Save and close.

 

The following article offers info to handle a customer credit or overpayment in QuickBooks Online.

 

Please feel free to reach back out if you have any other questions. I'll be here to lend a hand.

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