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January 24, 2024
Question

Payment can’t be scheduledWe can’t schedule this payment right now.This has been going on for 2 weeks and quickbooks has no answers. Tried incognito, browers etc. Help

  • January 24, 2024
  • 2 replies
  • 0 views
They keep telling me its a sytem issue. My vendors are getting irate with me and I'm close to losing payment terms with them and have to be COD. This is very wrong and concerning no one at quickbooks has an answer. Spoke to at least 30 people at quickbooks and not one person has a clue. How is this possible?  

2 replies

January 24, 2024

I know how important scheduling your payments to pay your bills on time, @algav. I'm here to provide some updates about this issue. 

 

Currently, there's an ongoing investigation regarding the Bill Payment can't be scheduled error message. Rest assured that our Product engineers are aware of the issue and are in the process of being investigated to get this fixed. Although this is being actively looked at, we don't have an exact time frame for a resolution at this time. However, we'll ensure you'll receive an update through an email once a fix is available. 

 

You can also contact our Support team to add you to the affected users, and you'll get updated about this matter. 

 

Additionally, you can check this article for other options to pay bills in QuickBooks Online: Pay bills with a credit card, cash, or a check.

 

We appreciate your patience as we look deeper into this matter. Let us know if you have other questions about paying bills or other QuickBooks-related concerns. We're here at your service. 

algavAuthor
January 26, 2024

So that's it? Just keep paying for a service that I cant use and it will be fixed whenever? If this is been going on for over a year how much longer until its fixed? 

May 28, 2024

THIS IS ABSOLUTELY A JOKE!!!  HOW DO YOU SWITCH TO A NEW SYSTEM AND IT DOES NOT WORK??  HOW DOES QUICKBOOKS MANAGEMENT WAKE UP IN THE MORNING AND WITH A STRAIGHT FACE HAVE NO SUPPORT FOR SMALL BUSINESS??  WHOEVER MADE THIS DECISION NEEDS TO BE FIRED.