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newbie25
October 1, 2023
Question

PayPal

  • October 1, 2023
  • 1 reply
  • 0 views

I sent out my first batch of invoices with the pay by paypal turned on. This was a mistake because I don't have a paypal account. I had my first invoice paid today via paypal. Where does the money go if I don't have a paypal account linked to it? I have gone in and successfully turned off paypal/venmo as accepted payments so this won't happen again. 

1 reply

C
ChristineJoieR
October 2, 2023

Hi there, @newbie25. I can see that you've been tracing your invoice payments in QuickBooks Online. Let's work together and figure out where the invoice payment goes.

 

First, may I know if you've integrated your QuickBooks Online into your  PayPal account? Secondly, please help me verify if there are specific amount that was debited to your account that matches the total of your batch invoices that were sent to PayPal.

 

I appreciate it if you could share more details on this. It will help me identify the root cause of the problem. I'll be waiting for your response. 

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