Please help- For two days now, there is an error message on my Payroll Overview screen : We are having trouble getting your next payday right now.

Thank you for visiting the QuickBooks Community, martin-sanders15. I'll be sharing troubleshooting steps to ensure you can see your Payroll Overview screen without errors. Then, pointed you to the right team to assist you further on this matter.

It could be the cache full of history and temp files caused unexpected behaviors like getting an error message on the Payroll Overview screen. That said, I recommend logging in to your QuickBooks account using a private browser. This is to rule out the possibility of a webpage issue, and private browsing doesn't store local files or cache. 

Use these keyboard shortcuts based on the browser you're using:

• For Firefox or Microsoft Edge, press Ctrl + Shift + P.
• For Chrome, press Ctrl + Shift + N.
• For Safari, hold down Command + Shift + N.

If it works in incognito, you'll have to clear the cache of your regular browser. This removes the history or log of sites so you can start with a clean slate. If the steps above don't work, use another supported browser as an alternative.

If the issue continues to occur, I suggest contacting our QuickBooks Online Payroll Team. They have the tools to pull up your account in a secure environment and they'll be able to investigate the cause of the problem. 

Lastly, you may refer to this article on how you can run different payroll reports that you can use to view useful information about your employees: Run payroll reports in QuickBooks Online Payroll.

Don't hesitate to click the Reply button below if you have follow-up questions on this matter or any QuickBooks concerns. Please know I'm always around to help with any QuickBooks issues you may be having. Have a good day, martin-sanders15.