Hi there, Amanda. Let me make it up to you by ensuring you'll be routed to the right support team.
It is very important to know why your QuickBooks Checking account is closed. With that said, I suggest reaching out to our Payments Support Team. This way, they can check your account's details in a secure environment and provide a precise explanation of why it is closed and details on how you can unlock it.
You can also check out this article to learn more about QuickBooks Checking and how to use the QuickBooks debit card:
Let me know if there's anything else you need help with regarding your QuickBooks Checking account. Know that I'm here to help you sort it out. Take care, and have a great day!