Skip to main content
December 7, 2024
Question

Please stop the pop up survey. It is impossible to close it even whey you go through the steps and answer the questions. In every other survey there is a close option, not this one.

  • December 7, 2024
  • 1 reply
  • 0 views

Please stop the automatic pop up survey every time you log into the community.

 

Thanks,

 

D

1 reply

December 7, 2024

I recognize that the pop-up survey may affect your navigation, @DorGee123. However, the option to disable them permanently is currently unavailable. Allow me to provide more details about the survey below.

The pop-up survey is designed to gather your opinions and feedback to help improve our QuickBooks Community website.

Since you cannot disable it at this time, you can manually click the X button to close it. Otherwise, you can complete the survey and provide feedback about your experience. This will inform our engineers and consider having the option to stop the automatic pop-up survey each time you log into the Community website.

I've also included this article where you can find helpful articles, video tutorials, and more on managing your QuickBooks account: Learn QuickBooks.

Please feel free to reply in this thread if you have follow-up questions about the pop-ups or other QuickBooks-related concerns.  I'll ensure to assist as soon as possible.