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jmizener
June 1, 2024
Question

Pop up everytime I do a reoccurring invoice

  • June 1, 2024
  • 2 replies
  • 0 views
 
 

I am doing 350 invoices for end of the month.   I need to do each one separately. 

Each time I save and send to the customer the following message appears. (Attached) 

I then need to X out of the message and then cancel the invoice that was saved to go back to my reoccurring invoice list. 

 

Usually, you do save and send, and it goes directly back to the list of invoice templates. 

This is taking up a ton of time.   Help I need any suggestions to get this removed. 

 

[Removed]

 

 

2 replies

E
Ethel_A12
June 2, 2024

At the moment, we are unable to disable the appearance of these ads, @jmizener.

 

These advertisements are created to provide guidance and recommendations on how to enhance your QBO experience. I know you are using the "X" or "No, thanks" buttons to dismiss them. For now, you can continue using them. This way, you can proceed with creating invoices in your account.

 

Feel free to share any product suggestions with our engineers for them to address. Your feedback is valuable to our Product Development team and helps enhance your experience with QuickBooks Online. We are committed to ensuring that your input is acknowledged and acted upon.

 

Here's how:

 

  1. Go to the Gear icon and click Feedback.
  2. Provide your feedback or product suggestions.
  3. Click Next to submit.

 

 For future reference, you can read this article to help you record the payment you will receive for the invoices you created: Record invoice payments in QuickBooks Online.


Let me know if you have questions about QuickBooks Online advertisements. I'm always here to help. Have a great day.

J
jmizenerAuthor
June 2, 2024

Can anyone Help with this ??

I
Irene R
June 2, 2024

Hello there, Jmizer.

 

I recommend contacting our support team again if you're still experiencing the pop-up issue after creating recurring invoices in QuickBooks Online (QBO).

 

In this way, our QBO live support team can ask you to open your account and create an investigation into why you're experiencing this matter. Rest assured that our team is committed to finding a resolution and determining this problem at your earliest amenity.

 

To contact our support team:

  1. Log in to your QBO account.
  2. Click on Help (?) at the upper right corner of your screen.
  3. Tap on Search, then select Contact Us.
  4. Select a topic to connect with the right expert.
  5. Choose how would you like to contact with QB support team.
  • Via a Callback, where they’ll save you a spot and call you back.
  • Via Chat, start a chat with our support.

 

In addition, you can utilize this article in tracking your customer's invoice payments: Record invoice payments in QuickBooks Online.

 

Don’t hesitate to return to this thread if you have more queries about the pop-up you're having in QBO, Jmizener. I'll help you out in any way I can.

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