Question

POS 19

Forum|Forum|3 years ago
February 11, 2023
4 replies
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I have been using Quickbooks POS 19 for over 10 years. With it's planned retirement in October, is there any version that will enable me to continue using my current barcodes/price tags and not have to switch to a system and recreate THOUSANDS of barcodes?

QuickBooks Point of Sale

G

GlinetteC

Thanks for reaching out to the Community for help, PROPNewHope. I'm here to lend a hand with your barcodes/price tag concerns.

Your QuickBooks Desktop POS 19 version will still work. Please ensure you have updated the system to the latest release. This way, you'll get improved performance, fixes security loops and bugs, more security of data, as well as an error-free experience. I'll guide you on how.

For automatic updates:

Go to the Help menu, and hover over Software Update.
Select Updater Preference.
Choose the General tab and select Automatically download updates. Then select Notify me.
Tap OK.

For manual updates:

Sign in to your point of sale system as an admin.
Go to the Help menu and hover over Software Update. Then select Check for updates. If QuickBooks finds an update, you'll see it as an option.
When you're ready, select Update now and then OK.

You may also consider checking this article that provides an overview of how QB uses barcodes and how a scanner interprets it: Point of Sale barcodes and UPCs defined.

Don’t hesitate to visit us again if you need help with QuickBooks. I’ll be around to assist you further.

P

PROPNewHopeAuthor

Thank you for this information. I was told as of October it would be retired and also that Intuit payments would no longer work. Is this not correct?

Rubielyn_J

Thanks for getting back in here, @PROPNewHope. Allow me to chime in and clarify things for you.

When the POS version retires, all internet-related functions will also be disabled.

It's true that around October, POS 19 customers will no longer have access to critical security patch updates to help protect them from cyber-attacks and data theft. In addition to that, payment and connected services will also be discontinued.

In case you have future questions about POS, check out this guide to learn more: QuickBooks Desktop Point of Sale User Guide.

.

Let me know if you have more questions about the features and update in Point of Sale. I'd be happy to assist. Have a good one.

S

SloppyJoe201

I posted this two weeks ago but no replies can anyone tell me...

QBPOS Desktop V19 multi store - How do I change payment processor from Intuit to another payment processor? Under set up it only let's you select QuickBooks Payment account listing intuit accounts only. When change payment processor is changed, will I need new PIN pad equipment?

perezro__000

Hopefully you get an answer. I was ecstatic when I started to use QuickBooks card processor with the 1% rate and a monthly fee. However now I'm having to frantically look for another P.O.S or another card processor that can integrate with QuickBooks P.O.S 19. I will check back with you to see if you guys find a new P.O.S or a new card processor system that integrates.

R

Rea_M

Hello there, @SloppyJoe201 and @perezro__000.

Let's install drivers for supported and former compatible hardware for QuickBooks Desktop (QBDT) Point of Sale (POS) to allow and recognize the change of payment processor.

Installing QBDT POS drivers for supported and former compatible hardware allows your system to instantly accept new devices when connected. To change the payment processor (for example, barcode scanners, receipt printers, and PIN pads), you'll have to make sure you set it up properly.

To do this, you'll first have to install the hardware driver (if applicable). Please note that If you're not using devices like Pinpad - Ingenico Tetra Lane 500, Receipt Printer - Star TSP 100, Star mPOP 2-in-1, Tag Printer - Zebra ZD410, Pole Display - Logic Controls 9900, POSX XP8200, Physical Inventory Scanner - Cipherlab 8000/8001, you can directly set up the hardware in QuickBooks POS.

Whenever you're ready to install the hardware driver, follow these steps:

Open the Windows Start menu.
Type File Explorer into the search and open File Explorer.
Navigate to the QuickBooks Point of Sale folder.
C:\Program Files (x86)\Intuit\QuickBooks Desktop Point of Sale XX.0\Drivers
In this path, XX.0 represents your version of QuickBooks Desktop Point of Sale. For example, 19.0 is QuickBooks Desktop Point of Sale 19.0
Browse to the folder of the driver you want to install.
Run the .exe file for the driver.
Follow the on-screen instructions to install the driver.

Once you're done, set up the hardware in QuickBooks POS. Please see this article for the step-by-step guide: Install and Setup supported hardware for QuickBooks Point of Sale.

Also, you can switch your store type in POS multi-store from headquarters to remote or the other way around. You may want to check out this article for the complete guide about this process: Change store type in Point of Sale Multi-store.

Please let me know if you have other concerns about changing payment processors in QBDT POS. I'm always ready to help. Take care, @SloppyJoe201, and @perezro__000.

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JennJoe88

My question is that I am using 19 multi-store. I understand that I will no longer be able to send and receive files between stores and that I will need a new merchant processor. If I want to continue to use QB 19.0, is there a way to switch from multi-store to single store so each store can have the same authorization? for example, my remote location cannot enter new products. if I switch to single store, would they be able to?

thank you in advance.

A

Archie_B

Hello there, JennJoe88.

I understand your concerns about the functionality of QuickBooks Point of Sale v19 and how it will affect your business operations, particularly in terms of data management and transitioning from a multi-store setup to a single-store setup.

Keep in mind that since QuickBooks Point of Sale Payments will no longer be compatible with QuickBooks Point of Sale software after October 3, 2023, switching from a multi-store setup to a single-store setup may work, but it may have implications for your data and how it is managed. You can check out this article for more details: Discontinuation of QuickBooks Desktop Point of Sale FAQs.

I also suggest backing up your data before making any changes and reaching out to our Payments Team for guidance.

Keep me posted if you have any other questions about QB POS. Keep safe and have a good one!

J

JennJoe88

Thank you for the response Archie. Can you please send me information on how to make both of my stores single use operators as opposed to being multi-store?

thanks in advance.

C

Cpointpond1

PropNewHope, did you end up with another POS system and how is it going?

anybody else?

L

LoganX

For us Shopify and the others of the like just aren't setup really anything like the Intuit Pos system at least for us with work orders and such, let alone the syncing function. Kinda hard to step backwards in functionality.

We had a proposal presented to us from Heartland POS, seemed salty, 4400 ish set up and 450 a month after that versus just deal with a little cumbersome CC stuff.

Thankful we never went away from QB intuit desktop accounting or we would be in a different boat.

S

Sweetgrda65475

we had a possible connection with Heartland and medacyst but the software would never work so ended up being a waste of time

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