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rj330401
March 5, 2024
Question

Printing With QuickBooks Pro 2015 R17

  • March 5, 2024
  • 1 reply
  • 0 views

I cannot get QB to print checks to an office network printer.  I can print any other type of file from the same computer QB is installed on.  When I try to print checks from my printer of choice nothing happens. No print que, nothing.

Is there some security feature that doesn't allow printing on a remote printer?

1 reply

S
ShyMae
March 5, 2024

Hello there, @rj330401. I'm here to explain why you can't print your checks on a remote printer.

 

Printing checks on a remote printer requires an internet connection. Since QuickBooks Pro 2015 is already a discontinued product, you won't be able to connect to the internet, which means that features that require internet access, such as printing checks to a remote printer, will no longer be available. 

 

Alternatively, you can use the locally installed printer on your computer to print your checks.

 

However, if you still want to print checks on a remote printer, you can consider upgrading your QuickBooks Desktop version. 

 

For future reference, I'll add this article that helps you fix any alignment issues when printing your checks: Fix PDF and Print problems with QuickBooks Desktop. 

 

I'm still around to assist you further if you need more information about printing checks in QuickBooks Pro 2015. You can utilize the reply button below to enter your queries and concerns. I've always got you covered.

R
rj330401Author
March 6, 2024

I misused the word "remote".  The target printer is located on the same small office network as the computer that has QB installed. When an attempt to print a check is made, the target printer is given as a selection and chosen, just nothing happens after that.

DivinaMercy_N
DivinaMercy_N
March 6, 2024

Thanks for providing clarification and additional details about your printing concern, @rj330401.

 

Having issue printing using your QuickBooks Desktop (QBDT) program will affect your working progress. No worries, I have additional troubleshooting steps to help you resolve this and get back to working order. 

 

To do so, let's perform a test print using other programs to verify if there are any issues with your QuickBooks Desktop (QBDT) or the printer itself. Follow the steps below.

 

Let's start with printing using Notepad:

 

  1. Click the Start icon and browse to Notepad.
  2. Next, enter some text, go to File, and then select Print.
  3. Then, select your target printer and click Print.

 

If this does not work, we can test your printer setup to ensure this is correctly framed. Here's how:

 

  1. Turn your printer off, restart your computer, and then turn back on the printer. Ensure you load the printer paper correctly.
  2. Next, click Start, select Control Panel, then double-click Printers and Faxes.
  3. If the printer shows Offline, right-click the printer and select Use Printer Online.
  4. Then, double-click the printer and if there are print jobs displayed in the queue, select Printer, then Cancel All Documents. Then, close the window.
  5. Right-click the printer, select Properties, and then choose Print Test Page (If the printer is a network printer and the test page doesn't print, network issues could be the cause.).

 

To continue, follow Steps 2-3 under Solution 2: Test printer setup of this article: Fix printing issues in QuickBooks Desktop. 

 

However, if you can successfully print using Notepad, let's now test your company file to verify any data issues or damage. 

 

  1. Start with printing a different form (if you’re using customized forms or memorized reports, use a standard form or report).
  2. If you're printing a batch of forms, print a single form only. If this works, start printing smaller batches.
  3. You can also open one of the QBDT sample company files and print checks. If it works, use Resolve data damage on your company file to fix any data damage in your file and then print again.

 

If the issue persists, proceed to Solution 4: Run the Print and PDF tool from QuickBooks Tool Hub of this link: Fix printing issues in QuickBooks Desktop.

 

In case there's a need to update or change some information on the checks you've created, you can easily do so by following the instructions in this article: Create, modify, and print checks. 

 

You can always count on me if you have other printing issues or any other concerns with QuickBooks. I'm just around the corner to provide prompt assistance. Have a good one.

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