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Nov 27, 2022 10:48 PM UTC
Solved

ProAdvisor training knowledge check (quiz) problem

There's a Knowledge Check within the ProAdvisor Training that I believe is incorrect.  It's in the Sales and Customers Module / Creating Sales Forms lesson.  I had to randomly check the boxes until it was finally scored as correct.  Does anyone else agree that questions two and three are opposites?  But selecting both answers was scored correctly!  In the sample company, Craig's Landscaping, I proved that the same custom field can be applied to all sales forms AND purchase orders.  Is there any way to email these issues to a QBO ProAdvisor training team member, or will they respond in here?

GlinetteCAnswer
Nov 28, 2022 12:10 AM UTC

I appreciate your bringing up this issue about the ProAdvisor knowledge check training, BookkeeperCate.

 

I'm here to help you get this reviewed by our dedicated team that handles this kind of concern. 

 

I recommend contacting our ProAdvisor Support team. This way, they can help you review and verify the answers to each question in the exam. 

 

For your reference, you can always visit these resources below for more insight and guidance:

 

 

We always hear your feedback if you have further concerns about the Proadvisor certification. Feel free to leave a comment below. We'll get back to help you out. Stay safe!

3 replies

GlinetteCAnswer
Nov 28, 2022 12:10 AM UTC

I appreciate your bringing up this issue about the ProAdvisor knowledge check training, BookkeeperCate.

 

I'm here to help you get this reviewed by our dedicated team that handles this kind of concern. 

 

I recommend contacting our ProAdvisor Support team. This way, they can help you review and verify the answers to each question in the exam. 

 

For your reference, you can always visit these resources below for more insight and guidance:

 

 

We always hear your feedback if you have further concerns about the Proadvisor certification. Feel free to leave a comment below. We'll get back to help you out. Stay safe!

Jan 15, 2023 8:04 PM UTC

Its still wrong.  I've sent so many requests for fixes like this that just get ignored.  Thank you though for the info on getting the answer right and being able to move on.  At least the QB community cares about our issues!

Feb 26, 2023 1:39 AM UTC

Thanks for this.  I have been attempting this question for the past 2 hours and finally decided to Ask the Community.

 

Rozmore13