Products and Services is not appearing in my dashboard

Archie, it's a great pleasure to receive your first post in our Community space. Thanks for reaching out to us. We'd be pleased to assist you today.

You can see the Products and Services in the Sales menu or after you click the Gear icon. Moreover, QuickBooks can act weirdly and experience performance problems due to browser issues. These can be solved by performing some fundamental troubleshooting procedures.

Let's begin by logging into your account in a private window and checking if the Products and Services tab is there. The keyboard shortcuts are as follows:

• Safari: Command + Shift + N
• Google Chrome: CTRL + Shift + N
• Mozilla Firefox or Microsoft Edge: CTRL + Sh

If yes, return to your regular browser and clear your browser's history to start afresh. If not, we suggest using a different supported browser because the QuickBooks version you're utilizing now may have a temporary malfunction. 

Feel free to check out these articles for your guidance in inventory tracking:

• Set up and track your inventory in QuickBooks Online
• Add product and service items to QuickBooks Online
• Add inventory products in QuickBooks Online
• Add product and service items to QuickBooks Online

Keep us posted if you have other QuickBooks challenges because the Community is always ready to help you 24/7. We root for the success of your business venture. Take care, and have a great day ahead, Archie!