Products & services comes up blank & is telling me an error occured, & to refresh the page, How can I refresh the page so that I can see my Products & services?

I'd be glad to help you view your Product and Services, sue-m-loyd.

To refresh the page, press this icon  above or press Ctrl + R and I highly suggest to re-log in to your account. However, if the issue persists, we can use the troubleshooting steps to verify.

Here are the shortcut keys:

• Mozilla Firefox and Microsoft Edge: Press Ctrl + Shift + N
• Google Chrome: Press Ctrl + Shift + N
• Safari: Press Command + Shift + N

Let's check if you can view your Products and Services. Here's how: 

1. Log in to your QuickBooks account.
2. Go to the Sales menu.
3. Pick the Product and Services.
   

If that works, return to your regular browser and clear its cache. Otherwise, open an alternative browser that is available to you. 

For future reference, this link provides a detailed guide on changing types of products and services in QuickBooks Online (QBO): Change product and service item types in QuickBooks Online.

Lastly, consider using our QuickBooks Live Expert Assisted service, which provides personalized guidance to help you stay organized and efficiently manage your business finances.

The Community team is available 24/7 to assist you.