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May 15, 2024
Question

Purchase a quote

  • May 15, 2024
  • 1 reply
  • 0 views
Quote Number:  2-10O79SEY  

 

  Date:  4/26/2024  

 

  Expires:  5/25/2024    

Products and Options Quantity List Price     Net Price
Intuit QuickBooks Plus Annual Subscription
Edition: Premier
Fulfillment Method: Download
Users: 5
1.00649.00  649.00
Intuit Data Protect Monthly
Tier: Entire PC
1.000.00  0.00
Intuit QuickBooks Annual Support
1.000.00  0.00
Intuit QuickBooks Data Recovery Service
1.000.00  0.00
Intuit QuickBooks Payroll Annual
Edition: Enhanced
Number of Employees: Unlimited Employees
1.00650.00  650.00
SubtotalUSD 1,295.44
Total TaxUSD 0.00
Total AmountUSD 1,295.44

We received this quote from Intuit and have been trying to complete our purchase.  We've been told by 3 intuit employees that they would have a supervisor call us but it has been weeks and we have not received a call back.  Any idea how we can finish this transaction or talk to a supervisor?

 

1 reply

May 15, 2024

This is not the experience we want you to have with our representatives, @apebkkg.

 

We'd recommend contacting them again and asking specifically for the previous representative or supervisor who promised you the callback. They'll be able to review your account and provide further details regarding your complaint.


Here's how:
 

  1. Click the ? Help icon.
  2. Go to the Search tab.
  3. Click Contact Us.
  4. Select Ask about something else.
  5. You may type in I received a Sorry, an error occured error when navigating the Sales Tax page.
  6. Click Continue.
  7. Select either Chat with us or Schedule an axappointment.

 

I'll leave these articles for more info on progress invoicing in the latest update:

 

 

For future reference, I've included a guide on generating reports to get a comprehensive summary of your invoices and other transactions: Run reports.

 

Should you have any other concerns about the new experience or anything else QuickBooks-related. Please feel free to reach out. We'll be right here for you.