Question

QB 2016 Mac - DOA on Monterey

Forum|Forum|3 years ago
September 8, 2022
2 replies
0 views

Ok, I admit it. I’m using QB2016 on my older iMac. But it has always worked flawlessly. Until I updated to Monterey last week. Now I can’t access my QB files at all. If I revert to Big Sur, will QB2016 open?

Alternatively, I have tried to open the company backup on QB Online, and that is not working (“file not found”). Any guidance appreciated, thx. Just need a way to access my QB file.

Angelyn_T

Hi, @billyst. I'm here to help you access your QuickBooks file.

QuickBooks Desktop (QBDT) for Mac 2016 only supports Mac OS X v10.14 (Mojave), 10.13 (High Sierra), Mac OS 10.11 (El Capitan), and Mac OS X v10.12 (Sierra). On the other hand, macOS Big Sur currently supports the following versions only:

QuickBooks Desktop for Mac 2021 R3 and later versions
QuickBooks Desktop for Mac 2020 R6 and later versions
QuickBooks Desktop for Mac 2019 R9 and later versions

You can also open this link for more information: Intuit's support policy for QuickBooks for Mac running on macOS Big Sur.

QBDT 2016 version is already outdated. At this time, you may consider upgrading to the latest versions, then restoring your backup file. Otherwise, you can download a 30-day trial of our QBDT for Mac to access your file.

If you need help with transferring your file from QBDT for Mac to QuickBooks Online (QBO), check out this article as your reference: Move from QuickBooks Desktop for Mac to QuickBooks Online.

Let me know if you have any other questions about your file. I'll be right here to help. Have a good one!

J

jmeisel

Is the answer referenced above re downloading the 30 day free trial still valid today--in 2024? Please advise. I'm having the same problem with my MAc and updating to Monterey while using Quickbooks 2016.

Thanks!

4

4Gal

@jmeisel

As I know QB Desktop 2016 won't support Monterey. You can install the trial version of QB Desktop 2019 on your Mac to secure your company file as the first step and consider your options later.You should contact @Fiat Lux - ASIA for details.