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VTS_1765
April 25, 2024
Question

QB 2021 Premier Desktop version

  • April 25, 2024
  • 1 reply
  • 0 views

Hello, I have QB 2021 Premier Desktop version and received the notification of support ending 05/31/24. We do not use any features that are ending with the support and wish to continue using this version instead of switching to subscription based version. Currently we have 1 user license, can i add additional user licenses before support ends or its not possible now ?

1 reply

4
4Gal
April 25, 2024

In theory, they should still support the purchase of additional seats for 2021 until next month. I'm not sure but you can call their Sales team to prove it. Another option, contact @Fiat Lux - ASIA for help to obtain it.

S
ShyMae
April 25, 2024

Hi there, @VTS_1765. Yes, you can add another user license, and I'm here to help you through the process. 

 

To begin, let's first check how many user licenses you currently have:

 

  1. In QuickBooks Desktop, press F2 on your keyboard to open Product Information.
  2. Take note of the number of User Licenses listed.
  3. Repeat this process on each workstation.

 

Next, let's find out the pricing for adding more users to your license:

 

  1. Go to the Help menu, then select Manage My License and Buy Additional User License.
  2. Select Add Seats Online for current pricing.

 

Now, let's purchase additional user licenses:

 

  1. In your QuickBooks Desktop, go to Help, then select Manage My License and Buy Additional User License.
  2. If the Buy Additional User License is unavailable, your QuickBooks has already reached the maximum number of users.
  3. You can either buy the additional licenses online or over the phone. Follow the given instructions to add user licenses. 
  4. Once you have purchased the additional licenses, install QuickBooks Desktop on the new computers. Use the same license and product numbers that you used to install QuickBooks Desktop initially. 
  5. After installation, follow the prompts to activate QuickBooks Desktop.

 

Finally, sync your license data online by clicking the Help menu, then select Manage My License and Sync License Data Online to update your new license information.

 

If you install QuickBooks on a computer that doesn't have internet access, you can manually update your new license information by following these steps:

 

  1. Go to the Help menu, then Manage My License and Buy Additional User Licenses.
  2. Select the phone option and enter the validation code provided with your additional license.

 

In addition, I'm adding these resources to help manage your transactions in QuickBooks Desktop:

 

As always, feel free to reach out to me if you have any concerns related to QuickBooks. I'm still here to assist you. Best regards!

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