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November 22, 2024
Question

QB 2024 Nov Update broke ability to use 3rd party app

  • November 22, 2024
  • 1 reply
  • 0 views

Release R10_19 worked fine.   Like a fool, I "updated" one machine to November 24 version   (F4 Not working in this release) and I can no longer generate invoices from my 3rd party app. Also, there is a long LAG when trying to do anything, especially access the FILE menu just to sign out or close company.   Should have known better.  It is still working fine on the older version. Tried to run repair from control panel add/remove.  It completed successfully after 30 MINUTES, but still, the merge from 3rd party app does not work.  RESET UPDATE FAILS. How can I revert, it is the end of month and need to get the invoices out!  System Restore? We'll see....

1 reply

MariaSoledadG
November 23, 2024

I can see how you want your QuickBooks 2024 to work with third-party applications. I'm here to guide you to fix this issue, Accounting25.

 

One of the reasons why you encounter this problem it's because of compatibility issues. Updates can sometimes introduce changes in the software that may not be compatible with certain third-party applications and hinder its functionality.

 

Another reason is that software updates can contain unintended changes that disrupt existing functionality and affect integration with external apps.

 

Lastly, if the new update introduces performance issues (such as increased memory usage or processing delays), this could lead to lag when trying to use menus or perform operations like merging data from a third-party app.

 

You can uninstall the recent update and revert to the previous version. To do so, follow the steps below:

  1. Open QuickBooks and go to Help, and Update QuickBooks Desktop.
  2. In the Update QuickBooks Desktop window, go to the Update Now tab and enable Reset Update.
  3. If this doesn't work, you may need to uninstall the update entirely. To do this, go to Control Panel, then select  Programs and Features and click Uninstall a program.
  4. Find QuickBooks in the list, select it, and click Uninstall or Change. You may need to follow prompts to revert to an earlier version.

 

However, when working with the latest version make sure that you're using the updated third-party application. But, if it still doesn't work, proceed with System Restore. To do so, follow the steps below:

 

  1. Search for "Create a restore point" in the Windows search bar.
  2. In the System Properties window, click on System Restore.
  3. Select a restore point before the November update.
  4. Follow the prompts to restore your system.

 

You may also want to reach out to our support team if the issue persists. They can provide you a step-by-step instructions to resolve specific issues with your third-party application. 

 

Furthermore, I've added these articles that will serve as your reference moving forward when managing third-party applications:

 

 

Feel free to reply if you have any other concerns about connecting or merging third-party applications. The Community is always here to help you anytime. Have a great day ahead!

BigRedConsulting
November 23, 2024

@MariaSoledadG 

 

The question is: "How can I revert, it is the end of month and need to get the invoices out!"

 

Did you answer the question? No, you didn't.