QB Business Network

Thanks for reaching out to the Community, querry. Let me guide you on how to connect for payment with your clients.

I understand that you accidentally declined a connection request on QuickBooks Business Network from your client. Although we cannot undo this action, don't worry, there's a solution to help you reconnect with your client again. Simply reach out to them and request another connection request. This will allow you to accept payments from them without any hassle.

There is also an option for us to add contacts in the QuickBooks Business Network by selecting  New customer in QuickBooks Online. Here's how it works:

1. Type the name of a business in the Company name field and results from the QuickBooks Business Network appear.
2. Select a business from the list and the form populates with the business’ website, city, state, and ZIP code from their customer-facing address.
3. You can also manually add contact details for your client. However, changing the information in any of the fields with a link will stop automatic updates from the QuickBooks Business Network if the business later changes their contact details.
4. Finish by selecting Save and Send request at the bottom of the form. This adds the business to your Customer List and sends the business an email invitation to connect.
5. If your client accepts the invitation, you’ll be able to send and receive invoices through the network. 

I'll include this article for additional information on connecting with your customers: Learn about the QuickBooks Business Network.

For future reference, visit this article if you want QuickBooks to automatically process your customer payments and categorize them into the correct accounts: Record invoice payments in QuickBooks Online.

Let me know if you have more queries on adding clients and other QuickBooks-related matters. Keep safe.