Skip to main content
T
tc2
June 22, 2022
Question

QB Desktop for Mac 2022 crashing before logging in

  • June 22, 2022
  • 2 replies
  • 0 views

We have two companies that we use the desktop version of QB for. We were using the 2020 version and it was working great until yesterday. I would input my password, hit enter, and get the spinny ball of death. I tried numerous times with the same outcome and would always have to force quit QB.

 

I tried updating my iOS. Same issue continued. Then we upgraded to QB desktop for Mac 2022 (I think it's called Mac Plus) hoping that might fix the issue but no. Now, I try to open a company, it tells me that I need to upgrade the file to the 2022 version so I do then I try to login and it crashes so I can't even get into any of my companies. 

 

Everything else I've found to try is only for Windows computers and not for Macs.

 

Help!!

2 replies

Fiat Lux - ASIA
Fiat Lux - ASIA
June 22, 2022

Can you open the sample file without any issue?

T
tc2Author
June 22, 2022

No. I tried opening the sample service and sample product files and I got the crash catcher for both of them.

Fiat Lux - ASIA
Fiat Lux - ASIA
June 22, 2022

Try reinstalling your QBD program. If the same error persists, consider to utilize the trial version for QBD 2021 to compare.

M
Marcogirl2
January 13, 2024

Quickbooks and Macs do not talk. They do not work together and I highly recommend trying!

I have tried new Mac’s twice with quickbooks and inevitably end up wasting time,(months) and having to reload information, besides the fact of getting thrown out of the program.

quickbooks is expensive! It’s a waste to buy it for Mac because quickbooks doesn’t know what they are doing w a Mac!

4
4Gal
January 14, 2024

@Marcogirl2 

Which QB Desktop year version do you have? 2024 or older?

 

Terms & ConditionsAccessibility statement