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Edificare
April 6, 2024
Question

QB Desktop Pro Migration Tool and Attached Documents

  • April 6, 2024
  • 1 reply
  • 0 views

I have just used the Migration Tool to move my installation to a new computer. All of my attached files have disappeared. Is this a bug or a feature?

1 reply

J
JanbonN
April 6, 2024

Hello there, @Edificare. This isn't a bug or a feature.

 

When using the migration tool, local attachments will be copied when moving. However, missing files can occur due to unlinked connections between the attached documents and the company file. Not to worry, we can fix this by relinking the two.

 

Here are the steps to follow:

 

  1. Browse to the location where your company file is stored and open the Attach folder.
  2. Follow the steps that apply to your situation:
    • If there is NO folder with the new company file name, change the name of the folder to match the new name of the company file.
    • If there is a folder with the new company file name:
      1. a. Open the folder with the OLD company file name.
      2. b. Copy and paste the contents of the Inbox folder into the Inbox sub-folder of the folder with the new company file name.
      3. c. Copy and paste the contents of the Txn folder into the Txn sub-folder of the folder with the new company name.
  3. From the QuickBooks Company menu, select Documents then Repair Attached Documents Links.
  4. Select Repair Links.

 

Additionally, you can refer to this article for fixing common issues with your documents: QuickBooks Document Center: FAQs and common issues.

 

Let me know if you need further assistance with your migration. I'm here to help in any way I can.

E
EdificareAuthor
April 8, 2024

I suppose that night work if there were anything in the attach folder. The attach folder migrated empty.

 

I guess we're in the 'bug' region now.

A
AnneMariee
April 8, 2024

Thanks for coming back to this thread, Edificare.

 

I'm here to provide some information about QuickBooks Desktop (QBDT) migration. 

 

When migrating your QBDT company file from one computer to another, you'll need to manually copy the Attachment folder because it isn't automatically included in the process. After that, relink the folder to the company file by following the steps provided by my colleague above. Once done, your attachments should now reflect on your new computer.

 

For further information, you can refer to this FAQ about the QuickBooks Document Center: QuickBooks Document Center: FAQs and common issues.

 

You might want to learn how to use QuickBooks Scan Manager to easily scan documents and add them to your transactions: QuickBooks Scan Manager.

 

Keep in touch if you have any other questions about attachments in QuickBooks Desktop. I'm happy to help you out.

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