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bgolfer
August 3, 2022
Question

QB POS syncing with QB desktop

  • August 3, 2022
  • 1 reply
  • 0 views

Our QB POS system is not syncing with our QB desktop. Specifically with the items. For example, if we have an item in POS, we have it mapped to a certain income, COGS, and asset account. However, this mapping is not being accurately pulled over to QB desktop. We don't want to update each item individually in QB desktop. How do we fix this mapping and have it pulled over correctly?

1 reply

Rose-A
Rose-A
August 3, 2022

Let's get this sorted out, bgolfer.

 

To ensure we can map each item accurately in QuickBooks Desktop, updating both programs is a good start when it comes to fixing data-related issues.

 

Here's how to update POS:

 

  1. Sign in to your point of sale system as an admin.
  2. Go to the Help menu and hover over Software Update. Then select Updater Preference.
  3. Select the General tab.
  4. Hit Automatically download updates. You can also select Notify me so you can decide if you want new updates when they're available.
  5. When you're done, select OK.

 

For updating QuickBooks Desktop, we can look at the following video for our visual guide: How to update your QuickBooks Desktop software.

 

After that, let's update both programs to their latest release version. We can scan through this write-up for the detailed steps: Update QuickBooks Desktop to the latest release.


Once done, we can go back and sync the items to see if it's pulling over correctly. 

 

Let me know if there's anything else you need, bgolfer. I'll stand by to help and offer assistance. Have a great rest of your day!

Rose-A
Rose-A
August 5, 2022

Hi, bgolfer.

 

Hope you're doing great. I wanted to see how everything is going about syncing items with QuickBooks Desktop. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I'd be happy to help you at anytime.

 

Looking forward to your reply. Have a pleasant day ahead!

B
bgolferAuthor
August 5, 2022

How do I know if I am on the latest version of both? I followed the steps. 

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