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February 10, 2019
Solved

QB printing 8 copies of anything everytime--can't just print 1?!

  • February 10, 2019
  • 2 replies
  • 0 views

Initially, we found that print setup, advanced was showing 8 copies--no idea why. We changed the value to 1. QB is still printing 8 copies.

 

Setup was reverting back to 8 after the print job requiring a reset before each printing.

 

I'm not sure if print setup is still reverting to 8 physically on the setup page but the program is printing 8 copies regardless.

 

Suggestion?

Best answer by SophiaAnnL

Good job with changing the setting to print one copy only, markg22b.

 

The PDF Repair Tool helps fix printing issues in QuickBooks. Since you've adjusted your settings correctly and still got the same result, I've got three solutions for you:

  • Install and run the Print & PDF Repair Tool
  • Check if the reconcile window is showing off the screen
  • Test, reinstall, and adjust permissions for XPS Document Writer

If the first solution doesn't work, you can proceed to the next ones to fix the issue. Here's an article for the detailed steps: Troubleshoot PDF and Print problems with QuickBooks Desktop.

 

I'll be around if you need anything else.

2 replies

SophiaAnnL
February 11, 2019

Good job with changing the setting to print one copy only, markg22b.

 

The PDF Repair Tool helps fix printing issues in QuickBooks. Since you've adjusted your settings correctly and still got the same result, I've got three solutions for you:

  • Install and run the Print & PDF Repair Tool
  • Check if the reconcile window is showing off the screen
  • Test, reinstall, and adjust permissions for XPS Document Writer

If the first solution doesn't work, you can proceed to the next ones to fix the issue. Here's an article for the detailed steps: Troubleshoot PDF and Print problems with QuickBooks Desktop.

 

I'll be around if you need anything else.

markg22bAuthor
February 11, 2019

Thanks for the quick response. My wife's in the middle of a deadline so it may be several days before we can run through the diagnostics.

 

Mark

February 11, 2019

Hello markg22b,


Thanks for the follow up.

 

Just like the recommended solution given by my colleague. One of the faster way to fix the printing issue is by downloading and running the QuickBooks Print and PDF Repair Tool. It'll take about more or less 5 mins to run the tool. Once done, go ahead and print the documents again.

 

Let us know if you have any questions. We'll be right here to help. 

 

March 8, 2021

I went through the print options of the report and all looked fine, downloaded and ran the QB print repair and still it would print 2 copies of every report.  I finally left the report screen and went under file and then printer setup and finally found where it had 2 copies entered.  Have no idea how that got changed but changed it back to 1 and I am good to go.  Just fyi.