QB rebate was a scam!

Thanks for reaching out to the Community, signsdesignsmore.
 

I can see you've already sorted this our with our Customer Care team, and I'd like to share some information about identifying suspicious activity, phishing scams, and potential fraud moving forward:
 

• Customer support scams - These scams work by convincing you there's a problem, and offering to fix it. Intuit won't reach out to you to fix a problem with your computer, or offer rebates to switch back to a prior subscription. These fraudsters are usually after your money or files. Our security tips can help you avoid fake customer support scams.
• Fake email scams - Suspicious emails can sometimes be a scheme to get you to share personal information. These scams come in different forms, but often look pretty convincing. You'll want to be aware that Intuit will never ask for your personal info in an email. Official Intuit emails will always come from an address ending in @Intuit.com or @e.Intuit.com. Additionally, any link Intuit sends you in an email will always be for an Intuit.com web address.
• Identifying an official Intuit website - All official Intuit websites end in *Intuit.com. A few examples include QuickBooks.Intuit.com, e3.Intuit.com, and click.notifications.Intuit.com.

You'll want to stay aware of any updates to our Online Security Center to see how Intuit protects your data and how you can protect yourself from scams and other security risks. To see a list of suspicious emails and actions, or report one yourself, select Go to security.
 

Here's some additional things you can do to protect yourself from a phishing attack:
 

• Never share your passwords with anyone.
• Install antivirus software and be sure to keep it up-to-date.
• Make sure you're using a modern supported web browser. You can view our list of supported browsers in our System requirements article.
• Keep the operating system you're using and any critical programs up-to-date with their latest patches. These updates are frequently security-related.
• Don't respond to emails, phone calls, etc. which ask you for information about your account, password, banking or credit card details.
• Never open any attachments that claim to be a software update. Intuit doesn't send software updates through emails. It's a good idea to never open any attachments unless you know its sender and you're expecting an attachment from them.
• Confirm you have strong passwords on your computer and payroll files.

If necessary, our Customer Care team can also help you determine if an email/phone call, etc. is from Intuit or a possible phishing attempt that needs to be forwarded to our security team for assessment. You can get in touch with them while signed in. They'll be able to pull up your account in a secure environment, review the notes history on it, and identify if a record of the phone call or email you're referring to was left on your account. If not, it's likely it was a scam of some sort.
 

I've also included a detailed resource about identifying suspicious activity which may come in handy moving forward: Identify suspicious activity, phishing scams, & potential fraud
 

Please don't hesitate to send a reply if there's any additional questions. Have an awesome Thursday!