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Frankdb
June 20, 2024
Question

Qb self employed forbidden 403

  • June 20, 2024
  • 1 reply
  • 0 views

1. I am attempting to open my QB Self-Employed app on my iPhone, but I am encountering an error message when the app tries to load, indicating a server error with status code 403 'forbidden'.
2. I followed the suggestion to offload the app from a previous post, but it did not resolve the issue.
3. Additionally, the app prompted me to update it, but when I tried to do so, it said that the update was not available in my region.
4. Please provide guidance on how to address these issues.

1 reply

S
Shania_C
June 20, 2024

Glad to have you here in the community, @Frankdb.

 

Let's troubleshoot the application to ensure that it works properly. I'm here to guide you through the process.

 

To get started, please make sure you have a strong internet connection and an updated version of the app to sync the latest data. If your app is not updated to the latest version, please update it.

 

After that, let's try clearing the application data of your QuickBooks Self-employed (QBSE) app. This process will reset the app to its original state, eliminating any potential issues caused by outdated or corrupted data and ensuring your QBO app functions smoothly.

 

For iOS: 

 

  1. Go to Help & Feedback at the top of the menu bar. 
  2. Choose Reset App Data.
  3. Then Refresh. 

 

However, if the issue persists, uninstall and reinstall your QuickBooks Self-Employed app to refresh your device and fix any performance issues. 

 

Furthermore, once everything is functioning properly, learn how to set up and manage everything using QuickBooks Self-employed. Refer to this article for guidance: Overview of QuickBooks Self-Employed. 

 

If you have further questions about the QBSE app, feel free to come back to this post and hit reply. I'll be here to lend a helping hand. Keep safe!

    F
    FrankdbAuthor
    June 20, 2024

    1. The application fails to launch, preventing access to the menu bar, displaying only a blank screen devoid of any controls or buttons.
    2. I have not deleted the app because , the QBSE QuickBooks Self-Employed app is not found on the iOS App Store anymore. If i delete it and there is no app available i would lose all my data. Kindly provide guidance on this matter.

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