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C
capitaltaxesmt
March 18, 2023
Question

QB self-employed invoice menu

  • March 18, 2023
  • 1 reply
  • 0 views

In the invoice menu, I used to be able to see my customer names under the customer column on the main invoice menu that shows all paid and outstanding invoices.  However, all of my invoices are still displayed but that column is now blank.  Does anyone know why they disappeared?

 

Thank you!

1 reply

J
JamaicaA
March 18, 2023

Your presence here is appreciated, @Capital11. I've got the reason why your clients' names are not appearing on your invoices.

 

I'd like to inform you that we have an in-progress report about a customer's name no longer showing on the customer column. Rest assured that our engineering team is already working to figure out a solution.

 

As much as I’d like to assist you further, I can’t do so because the Community is a public forum. I recommend contacting our support team so you'll be added as one of the affected users. This way, you'll receive updates on this issue.

 

Here’s how:

 

  1. Go to the Help icon and select the Contact Us button.
  2. Enter your concern. then click Continue.

 

Don’t worry, you’ll receive a notification once the fix is available. Just make sure to check our support hours so you can contact us at a time convenient to you.

 

See this article to learn more about entering sales income and expenses in the program: Manually add transactions in QuickBooks Self-Employed.

 

Once everything is settled, you can bookmark this guide to help you match transactions moving forward: Categorize transactions in QuickBooks Self-Employed.

 

Please know that we've got your back. If you have any other concerns, post a comment below. I’ll pop right back in to assist further. Take care.

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