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Jmpm2024
January 7, 2024
Question

QBD Statement Writer

  • January 7, 2024
  • 1 reply
  • 0 views

Using QBD2023, Win11.  Trying to use QB Statement Writer, but keep getting the an error message in Excel, image attached.  HAve uninstalled, and reinstalled QB, have tried the nine or so solutions already listed in the QB help logs to no avail.  Anyone have a working solution out there?  

1 reply

Clark_B
Clark_B
January 7, 2024

Welcome to the Community, @Jmpm2024.

Hello there, @Ginger.

 

I understand the importance of using Statement Writer in QuickBooks Desktop (QBDT).

 

I appreciate your for performing the troubleshooting steps to fix the issue. Since it persists, I suggest contacting our support to further check what's causing this and determine possible solutions. 

 

Here's how:

 

  1. Click the Help menu.
  2. Select QuickBooks Desktop Help/Contact Us.
  3. Enter a brief description of your concern, and select Continue.
  4. Sign in to your Intuit Account, and select continue.
  5. Select chat with us or Have us call you.

 

These are the Support hours for Pro, Premier, Plus

  • M-F 6 AM to 6 PM

For Enterprise, It's any time, any day.

 

You may also refer to this article for more detailed steps in contacting customer support.

 

For future reference, I'll add this article to guide you to customize any report that you generate: Customize reports in QuickBooks Desktop.

 

Please feel free to reach us out again, if you have any other concerns about Statement Writer or other QBDT-related concerns. I'll be here to assist you.

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