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Imijin
October 16, 2023
Question

QBO Caller [removed by moderator]

  • October 16, 2023
  • 1 reply
  • 0 views

Good day, Team

 

I just received a call from this # (Ireland) claiming to be from QB and as I have bad reception all I can hear from her is my credentials plus the company name I created for QBO Accountants.

Now I am wary of these kind of calls as I received tons. I'm not sure if this is a company protocol or something to call us? I just created my account as free and I think I haven't subscribed to any but I don't know what is her purpose for calling.

So if someone had an experience, can you enlighten me about it?

 

Thanks.

1 reply

Fiat Lux - ASIA
Fiat Lux - ASIA
October 16, 2023

Did you sign up for a QBO Accountant Ireland account?

I
ImijinAuthor
October 16, 2023

Hello.

No, I haven't. When I first made my account yesterday, I saw the QBO online cert training, registered and that's where I made my account too.

I just don't know why they will call me and knowing the credentials I put and the country code is in Ireland.

Is this how QBO do? Also I received an email from a person introducing herself as my account manager. Sorry this is my first time, so I am unsure about the process.

Thank you.

Fiat Lux - ASIA
Fiat Lux - ASIA
October 16, 2023

@Imijin 

Where do you live? US or another country?

Certification is only available in the QB Online Accountant version. After you created a QBO Accountant account for free, someone from the sales team may contact you to offer any active programs for reselling QB Online to your clients. If you're not sure about the caller, ask them to send you an email. Their email address should be sent from intuit.com.

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