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A
amherstchamber
October 7, 2020
Question

QBO Conversion from desktop Open Invoice beginning balance

  • October 7, 2020
  • 2 replies
  • 0 views

Earlier this year, we converted from Desktop to QBO. The file was very large (20+years) so Intuit did the data import for the past 5 years. Of course, it didn't carry over beginning balances so we were instructed to make Beginning Balance JE to adjust and correct. In doing so, we have a $102k "open invoice" JE from 5 years ago. How do we correct this? All deposits are correct.

2 replies

B
Billl
November 28, 2020
  1. Select Sales, then select Customers.
  2. Select the customer.
  3. Select the Opening Balance Invoice.
  4. In the Product/Service column, select the ▼ dropdown and choose another item.
  5. Select Save Great Lakes Login
T
trocky
March 21, 2023

Does this mean you can only convert the past 5 years??? We do 10-15 year comparisons and use more than 10-15 years for some reporting. I hope you can convert as many years as you want.  Please respond.

A
amherstchamberAuthor
March 21, 2023

it wasn't about time, it was about the file size.  It was a huge issue and created a domino of challenges for the next year. It only imported the invoices or the payments for the time frame - nothing that was prior to the five years (meaning if an invoice was in year six prior and the payment was year 5 prior, the transaction was broken. All of our beginning balances were wrong. We now have rogue JE to correct the beginning balances that Intuit would not/could not assist with. it was the messiest conversion we ever had in any software migration.

T
trocky
March 21, 2023

Sorry you went through that.  We're thinking about moving from Desktop to Online as well.

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