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QBO Pro Advisor Merchandise

Forum|Forum|4 years ago
April 25, 2022
2 replies
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Under my QBO Pro Advisor Account I remember there was a section where we could purchase QBO shirts, notebooks, hats etc. Where did it go?

QuickBooks Accountant Online

Best answer by KariBeebe

Turns out the Pro Advisor Merchandise shop IS PERMANENTLY CLOSED.

It wasn't just me.

AlexV

Hi KariBeebe!

Thanks for posting again here. Allow me to assist you in accessing and purchasing QuickBooks merchandise.

One of the benefits of the ProAdvisor Program is the Merchandise Store. However, please note that you must be Gold tier or higher to have access to this. You can simply go to the Benefits tab from the ProAdvisor menu, then Marketing tools.

You'll want to use an incognito window and check the store from there if you're in the Gold tier or higher but have no access to it. Incognito won't save your browsing history which can result in an error.

These are some of the shortcut keys:

Google Chrome: Ctrl + Shift + N
Safari 11 or newer: ⌘ + Shift + N
Mozilla Firefox: Ctrl + Shift + P
Microsoft Edge: Ctrl + Shift + P

Also, you'll want to clear the cache and make sure you're using a supported and up-to-date browser. This can fix any browser-related issues.

I've included these articles if you have concerns regarding ProAdvisor profiles and the QuickBooks Certification program:

I'm all ears if you have other concerns with QuickBooks ProAdvisor Program. If you happen to come across any difficulties while recording your transactions, let me know and I'll work with you again.

K

KariBeebeAuthor

So I am a Platinum member...and I have to do Incognito windows to access the benefits of my Tier? Please explain...Why can't my Accountant login find this secret place?

M

MirriamM

I can see the importance of you being able to access the QuickBooks Pro Advisor Merchandise, @KariBeebe.

As mentioned by my colleague AlexV, you must be a Gold tier or higher to access this benefit. In your case, since your level of status is Platinum, this is the reason why you're unable to see it.

To learn more about the QuickBooks ProAdvisor Program, I recommend visiting the below links:

Please know that you're always welcome to comment below if you have other concerns or follow-up inquiries about QuickBooks merchandise. I'm just around to help. Take care.