Skip to main content
G
greg7299
October 30, 2023
Question

QBO simple start issues since invoice and estimate update

  • October 30, 2023
  • 1 reply
  • 0 views

I have lost almost all editable features for invoices and estimates since the recent upgrade. Tech support acts like I am the only person that this has happened to.

    1 reply

    G
    GenmarieM
    October 30, 2023

    Welcome to the Community, @greg7299.

     

    I understand the importance of having editable features in your invoices and estimates in your QuickBooks Online. Let me share some insights about the new features of the updated invoices and estimates. 

     

    The following are the unavailable features of the new updates of invoices.

    • Ship via, Shipping date, and Tracking no. fields
    • Adding a new invoice Term
    • Send Later option.
    • Print Later option.
    • Reference links displaying matched online transactions.
    • Subtotals
    • Account Summary
    • Price Rules

     

    Here are some features that you can enjoy using the new experience of invoices and estimates of QBO:

     

    • Customize estimates and invoices on the spot.
    • Get invoices paid faster.
    • Get invoices paid faster.
    • Get invoices paid faster.
    • Track and manage estimates in one place.

     

    You can also check this article for more information about the new experience of invoices and estimates: See what’s new with estimates and invoices in QuickBooks Online.

     

    Let us know what specific feature you want for your invoices and estimates with the new experience by dropping a comment below. We'll be here to help.

     

    G
    greg7299Author
    October 30, 2023

    I know what the Information from QB states that should work, but It does not for me. I have been happily using this about 9 years with never the need for tech support.

     

    I  had a very nice QBO support person spend almost 2 hours Friday screen sharing with me they could not fix any of my issues. I have tried 2 different browsers, Chrome and Safari and both are up to date on a Mac Ventura OSX 13.6.1.   

     

    If you can arrange for higher level tech support it would be greatly appreciated!!!!

      Terms & ConditionsAccessibility statement