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igedesign
March 1, 2024
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QBPOS v.19 Download Missing

  • March 1, 2024
  • 2 replies
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PLEASE help! I just bought a new computer and wanted to transfer my QBPOS from the old one to the new. I followed the uninstall off the old computer and trying to download the program onto the new but it's missing of this site. I know that it has been discontinued I just need it because it holds 20 years of my company history! Please help asap. I can't run my business without it. All I need is the download!! HELP!

Best answer by JenoP

Thanks for reaching out to us, igedesign. I understand you are trying to reinstall the QuickBooks Desktop Point of Sale software. Allow me to jump in and offer my help. 

 

You're right that this version has been discontinued. However, you can still download and install it again using your license information.

 

No worries, I'll share the steps and link where you can download POS v.19. Here's how:

 

  1. Go to the Downloads and Updates Page at this link: https://downloads.quickbooks.com/app/qbdt/products
  2. Click Standard setup.
  3. Select QuickBooks Point of Sale, then choose the version that you're using.
  4. Click Search, then select Download. 

 

Here's a different link in case you can't see it: https://downloads.quickbooks.com/app/qbdt/products?productName=QuickBooks%20Point%20of%20Sale&edition=Point%20of%20Sale%20Pro&version=19&country=us

 

You can also follow the steps in this article if you need to find your license and product information: Manage Your QuickBooks Desktop Subscriptions And Services.

 

I'd like to share these articles for additional guidance and resources as you reinstall the program: 

 

 

Please don't hesitate to reply to me if you have any follow-up questions or need more assistance with QuickBooks Desktop Point of Sale, igedesign. Our team is always here to help anytime you need it.

2 replies

JenoP
JenoPAnswer
March 1, 2024

Thanks for reaching out to us, igedesign. I understand you are trying to reinstall the QuickBooks Desktop Point of Sale software. Allow me to jump in and offer my help. 

 

You're right that this version has been discontinued. However, you can still download and install it again using your license information.

 

No worries, I'll share the steps and link where you can download POS v.19. Here's how:

 

  1. Go to the Downloads and Updates Page at this link: https://downloads.quickbooks.com/app/qbdt/products
  2. Click Standard setup.
  3. Select QuickBooks Point of Sale, then choose the version that you're using.
  4. Click Search, then select Download. 

 

Here's a different link in case you can't see it: https://downloads.quickbooks.com/app/qbdt/products?productName=QuickBooks%20Point%20of%20Sale&edition=Point%20of%20Sale%20Pro&version=19&country=us

 

You can also follow the steps in this article if you need to find your license and product information: Manage Your QuickBooks Desktop Subscriptions And Services.

 

I'd like to share these articles for additional guidance and resources as you reinstall the program: 

 

 

Please don't hesitate to reply to me if you have any follow-up questions or need more assistance with QuickBooks Desktop Point of Sale, igedesign. Our team is always here to help anytime you need it.

    I
    igedesignAuthor
    March 1, 2024

    Thank you I found late last night. I'm not sure why it was so hard to find. I hate that it was discontinued but glad I won't lose my client information. Shopify needs to update their site to include this in the migration. 

    M
    MAnneJ
    March 1, 2024

    Thanks for responding to this thread, @igedesign.

     

    I'm glad to hear that the solution my colleague has provided was able to help you. Our main objective is to provide you with the necessary support to increase your satisfaction.

     

    I'll keep this thread available if there's anything else you need further assistance in QuickBooks Online. I'm just one click away. Keep safe!

    A
    AdonL
    September 26, 2024

    I appreciate your detailed information about what's going on, Meadows1982. I'm here to help you with your license or product number in QuickBooks Desktop (QBDT) Point of Sale (POS) software.

     

    To begin with, the error message you received suggests that you have used an inaccurate product code while installing the product. However, if you're fully confident about your code, you'll want to ensure the time and date on your system are correct, as this can cause the installer to fail when validating system requirements or licenses.

     

    Here's how to update your date and time settings:

     

    1. Close your QuickBooks Desktop.
    2. Right-click the time display on the Windows taskbar, then select Adjust Date/Time.
    3. Check if your date and time settings are correct. If they are, move on to the next solution. If not, continue with steps 4 to 8.
    4. Select the Date & Time tab, then set the date for the current year.
    5. Click Apply, then OK.

     

    Moreover, ensure you're logged in with administrative privileges. If you're still getting the error, I recommend a clean install of QBDT POS. This process will remove installation issues and ensure a fresh process.

     

    Here's how:

     

    1. Uninstall your QuickBooks Point of Sale.
    2. Rename all Point of Sale folders.
    3. Reinstall the Point of Sale.
    4. Restore your company file.

     

    I've also included an article to help you learn features in the QBDT 2024 release and how to use them to benefit your business: What's New in the Latest QBDT Version.

     

    Please keep us posted if you need additional assistance performing the troubleshooting steps.

    M
    Meadows1982
    September 27, 2024

    I think we are not on the same page yet. I dealing with my QB point of sale software. I can not go into my desktop and reset my license number.

    M
    Maybelle_S
    September 27, 2024

    Thanks for clarifying your concern, Meadows. Let's work together to fix this error message.

     

    The Invalid offering code error message appears when you try to open or register QuickBooks Desktop Point of Sale (POS). Also, it arises when you try installing the QuickBooks application, causing the procedure to fail. Since the program doesn't work until you input the correct product number or code, let's dive into the reasons behind the program's invalid offering code message and the recommended solutions.

     

    Here are the leading reasons behind the Invalid offering code of QuickBooks POS:

     

    • The Point of Sale Entitlement folder includes files that have been compromised.
    • You have used an inaccurate product code while installing the product.
    • You are not logged in with administrative privileges.
    • The time and date on your system is incorrect.
    • Crucial authentication files are damaged or missing.
    • The validation code is incorrect, or the service is temporarily unavailable.

     

    To resolve this, we can start by deleting the contents of the entitlement client folder, either automatically or manually.

     

    Automatic Process:

     

    1. Download the Clear Entitlement File tool.
    2. Unzip the file and extract the contents to your desktop.
    3. Double-click on the file with your mouse and run it.
    4. Open QBPOS again and finish the registration.

     

    Manual Process:

     

    1. Hit the folder icon on the Desktop or System Tray to access File Explorer.
    2. Access the View tab and hit Hidden Items.

     

    Then, follow the procedure below to resolve the error. I can guide you on how:

     

    1. Press the Windows key +, and launch Windows Explorer.
    2. Access C:\Program Data\Intuit\Entitlement Client\v8.
    3. Use Ctrl + A to click all the files in the folder, then press Delete.
    4. Confirm the procedure by selecting Yes.
    5. Restart QBPOS and complete the registration.

     

    If the issue persists, I suggest contacting our Customer Support Team again. This way, they can pull up your account securely and check the cause of the problem.

     

    Additionally, ensure your computer meets the system requirements to guarantee the program runs seamlessly. Then, visit our Downloads & Updates page to download your version of POS.

     

    Furthermore, I'll share this article to help you export information in your file using MS Excel: Import and export data in QuickBooks Desktop.

     

    We'd love to hear from you if you need additional guidance installing your QBPOS. I'll get back to you right away to continue assisting you.

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